I got a new iPhone, so I submitted a 2FA reset, then, I received an email informing me that two-factor authentication is now disabled in my account, suggesting to me to enable it in this link: [https://www.bitstamp.net/account/security/two-factor-authentication/](https://www.bitstamp.net/account/security/two-factor-authentication/)

Once I follow the link I put in my User ID and my password but still asks me for a 2FA code. What am I missing? I need help, please.


1 Comment

  1. Bitstamp-Domen on 8. April 2022 at 12:07

    HI! You will always be asked for the 2FA code, but if you’ve recently turned off this feature, you can click on ‘Skip this step’ when you get to the 6-digit part. That should let you log in with just your username and password.
    Let me know how it goes!