Account terminated on Aug 8, funds not returned by Bitstamp and my emails are being ignored
After my account was terminated with no notice or warning, I have been asked to provide a number of documents to verify my identity and that the bank account that I want my funds to go to is actually registered to me, Bitstamp have stopped providing me with updates about when I can expect my funds to be returned to me.
This is unacceptable given that I have not been able to access my funds for 5 months. How can this be rectified?
Please find the reply from u/-Bitstamp-Lucas and continue corresponding via PMs.
Why can’t my funds be withdrawn from it?