Traded out of my cryptos, for some reason the trades did not execute in full so Im stuck with small balances of several tokens.

Too small to trade, too small to withdraw and they say they cant liquidate those for me. Their “solution” is to keep my crypto as “service fee” which is a joke I have never seen a bank or a broker try to pull off before.

Either they are tied by ridiculous regulation, they have terribly designed exception management or they do this on purpose to incentivise clients to keep their accounte open in the hopes that their anger and disappointment will wane over time and they’ll deposit more.

Unexpected given how they market the hell out of how legit they are. They need to be more serious. Clients close accounts for various reasons and might open again later. This sort of behaviour makes it impossible for me to return as a customer.


  1. GranmaDRIVING on 16. October 2023 at 15:19

    I’m sorry to see this kind of post and I must say I was wondering about those small balances, too… Update this post if you manage to solve the issue somehow.


  2. Bitstamp-Domen on 16. October 2023 at 15:19

    Hi there.

    If your account was terminated, then all fees are in line with our fee schedule that you can see here: [](


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  5. exemplaryskat on 16. October 2023 at 15:19

    I was a victim or bitcoin investment scam and all I can say is these scammers are good at what they do..In my own case I was allowed to withdraw small amount which I believed was to build my trust … they sucked me dry and never got my capital after all was said and done..I lost a ton of asset, when I reported to local authorities I was told since crypto is untraceable, there is nothing they can do about it, couldn’t get any help from them until I contracted the service of professional ethical programmers [ they hacked into the bitcoin address I made payment to and recoup my stolen crypto. They showed me the transaction history of these scammers I was in shock, they saved me from depression..if you are looking to recoup your crypto send a dm to Professional charge back commission on Insta. They got 30,000+ followers.


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  8. [deleted] on 16. October 2023 at 15:19