Opened Account in Jan. 22, made a deposit, bought some cryptos. Now, when i want to withdraw, suddenly my account does not work and the procedures to reinstate it, simply do not work. Had countless mails and \~10-12 international calls with them, but they refuse everything i give them. I use the same ID, camera, background etc. for all the photos and videos they demand as i did originaly in Jan. but they always reject it.

From my experience i can only say: Beware – You are risking to loose your money! If i had read the comments on trustpilot, google etc. before, i had never entrustet them my money! Now I fear, that i lost a 5-digit amount and that they probably even misuse my data in the future.

1 Comment

  1. Bitstamp-Lucas on 28. May 2023 at 13:32

    Hi there!

    Can you please send me your user ID or a ticket number so I can check what is going on?