Hey guys, regarding the problem,your buy or sell order is placed on the backend. So please do not double click in order to avoid double orders. Please do not click on the private chat page of your order!!! Please do not provide an account number and password!!! Tech team is on it and should be back to normal momentarily. Thank you for your support.
order problem was caused by balance synchronization issues


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7 Comments

  1. Bjerickson83 on 15. December 2018 at 18:29

    I had a buy order I thought had been filled but I checked again and it wasn’t, so now I still haven’t bought back in but when I cancelled the buy order to reset it I never got my BTC back in my available balance. Now I’m just stuck watching this.

     


  2. TresTurkey on 15. December 2018 at 18:29

    well, I already double traded and withdraw is at proccesing for an houre now..

     


  3. xanhugh on 15. December 2018 at 18:29

    What about balances stuck in plummeting coins we couldn’t sell? Now we’ve lost double digit percentages of anything we couldn’t move into tether.

     


  4. padmasan on 15. December 2018 at 18:29

    What is going on?
    I’ve lost out on so many trades, are Binance going to account for this?

     


  5. johnyutah on 15. December 2018 at 18:29

    So our buys that went through that aren’t showing in our balance will be there later?

     


  6. Shen769 on 15. December 2018 at 18:29

    :warning: ADMIN WON’T PM YOU FIRST! :warning:
    Please do not provide your password or 2FA to others.
    We’re aware of the issues at the moment and the team is working to resolve as quickly as possible. Should be back to normal momentarily.

     


  7. Bjerickson83 on 15. December 2018 at 18:29

    I didn’t think it processed my sell order because it kicked me out. It did though, now I’ve lost money because I couldn’t log in to buy back in before it went back up.