already gave my KYC then they wanted to know my rental deal dox.
Nah they are nothing more then scammers thank god for open source swap exchanges like metamask.
They are really terrible customer support online. And info after info they got my bank statements and my metamask wallet.
Im moving everything from both accounts. Its ridiculous how they try and be the fuckin bullies to you then try and stop your withdrawing from your own account.
Unbelievable, to date they ahve been very good, If KYC details have changed they should at least DISCLOSE THAT INFO TO YOU VIA EMAIL OR MESSAGE>
DO NOT SUPPORT THEM!!