Hallo Leute, I’ve really loved using this exchange but lately it’s been really worrying for me and many other customers I’m sure. I’d like to get some answers. Firstly I withdrew some USD 20 days ago and have still not received it. I’m not happy with the way support has dealt with it which has…

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I’m waiting for international USD withdrawal for 30 days now. On my withdrawal panel it is listed as “Finished”, dat Sept. 30, 2018. In my transactions list it has time Oct. 18, 2018, 02:01 PM. But I didn’t receive anything. I contacted my bank. They asked me to request payment order. I asked Bitstamp support…

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Is Bitstamp accepting USD deposits originating from Canadian bank accounts? I sent Canadian dollars to be converted to USD and it was rejected and returned minus almost $100 in service fees. Not cool! It’s your duty to inform customers about these changes. EDIT: I resent the wire transfer in USD and it arrived minus $25.00.…

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I tried to make a purchase in the past using my debit card. It used to work but now I get an error stating that my bank declined the transaction. I added another card and got the same error. I am now unable to remove one of the cards to try another. How do I…

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I am Canadian. I used P2P on Binance to sell crypto (receiving money via etransfers). I was told I should always make sure that the name on Binance KYC matches the one from the bank for each etransfer. I checked thoroughly for every transaction, and only accepted those that matched. All transactions went fine. jedoch,…

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Hallo, Please, please, someone who works for bitstamp that is willing to help me with the status of my withdrawal, ID 6007801, the status of the operation in Bitstamp is Finish (1 of april) and by the date (14 OF APRIL), the transaction is not being reflected in my bank. If someone can answer me,…

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