Hi everyone,
can someone explain me, why on my account the Deposit/Withdrawal are disabled?

Has somebody else the same situation like me or is it a general case.

I opend a ticket (BIT-1795137). I hope it will be soon fixed.


  1. Bitstamp-Lucas on 31. December 2023 at 9:02

    Hi there!

    It looks like you already received a reply from our support team, they will take it from here. I would kindly ask for your patience while they work on resolving your case 🙂


  2. GerhardtMatthee on 31. December 2023 at 9:02

    I know 4 people in the same position, support does not know or does not want to say what the problem is, only that you have to be patient


  3. East_Buffalo8018 on 31. December 2023 at 9:02

    Welcome to the team buddy, be prepared to wait months/years to access your funds again


  4. BtcManiac888 on 31. December 2023 at 9:02

    I waited 7 months for my funds. You need to hire a lawyer and let the lawyer speak with them. That is what I did….