once again they stopped processing eth deposits without notice.. don’t send.


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6 Comments

  1. CurrensKruptos on 11. May 2018 at 13:47

    Michael, the CEO of KuCoin recently stated that “The synchronization stagnation of ETH might cause the problem. We are optimizing our system and server to fix this problem at our earliest.”

    If you have further questions, please submit a ticket to our [Customer Service Team](https://support.kucoin.com/hc/en-us/requests/new). Thank you!

     


  2. Eluis1 on 11. May 2018 at 13:47

    I am waiting now 1 week for deposit confirmation so how should I call this then?

     


  3. Eluis1 on 11. May 2018 at 13:47

    Not only ETH but also other coins not deposited. They are on the blockchain but not credited to trade. Tickets not answered etc, very unprofessional.

     


  4. Eluis1 on 11. May 2018 at 13:47

    Sometimes it is ok, sometimes not. Maybe just poor technical expertise but definitely poor customer service to resolve such minor issues.

     


  5. steviebeevi on 11. May 2018 at 13:47

    Stop writing Bull Shite.
    Do you really think any exchange would choose to stop people depositing to trade on their exchange? Are you that dumb?
    They have not stopped processing eth deposits without notice so STOP lying and spreading BS Fud.

     


  6. ohdichrist on 11. May 2018 at 13:47

    Worked fine for me