HELP! I sent USDT from TrustWallet to BitStamp via BEP20, funds not seen in my BitStamp account.
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I sent USDT from Trust Wallet to my BitStamp address, and apparently it was sent as BUSD-T through BEP20. On blockchain explorer it says that transition was completed, but there are no funds in my BitStamp account. I wrote to BitStamp support, but haven’t gotten a reply yet. Are my funds lost or is there any way to recover them?
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Hi there!
We currently do not support BEP20 network. If and when it will be possible to recover your funds, we’ll definitely let you know.
As you already have an open ticket, I would kindly advise you to wait for more info there. 🙂
Next time first read this: https://www.bitstamp.net/faq/which-network-to-use-when-depositing-crypto-to-bitstamp/
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