My Account is blocked because I change my cellphone. I had my wallet with my btc on my old cellphone and I erased the entire device because I bought a new phone. Maintenant, I can’t see my balance on the new phone’s account. It also does not recognize my ID card, I do not know why.. HELP 😭😭

1 commentaire

  1. Bitstamp-Domen sur 28. juin 2022 à 14:16

    I’m sorry to hear about your experience! If you PM me your ticket number, I’ll be happy to look into this.