Amount blocked, then 2FA locked, now “Account not secure enough”

I hadn’t used bitstamp in a long time, so i get the need to reset some things but this is a bit much. First I had to unblock my account, take pics of id front and back, record a video looking left and reciting some numbers. Many hours later, account unblocked but need to reset 2FA. Pics of id, record video again, wait another bunch of hours.

Now finally I can get into the app, but I can’t do anything because it says my account isn’t secure enough. It required me to get google authenticator and it wants me to get a code and put it in the bitstamp app. The problem is, when you switch over to the google auth app to get the number and go back to bitstamp, it resets the process and this renders the code invalid.

Submitted a support request over 13 hours ago… I don’t see how they’re going to be able to do anything but redesign this process on the app… Time will tell I guess…

Edit: BIT-794176