**Credit Cards**Thierry Niedercorn**TICKET -**BIT-###### 6, 2020, 12:32 p.m.Hello Bitstamp,

**Credit Cards**Thierry Niedercorn**TICKET -**BIT-###### 6, 2020, 12:32 p.m.Hello Bitstamp,

On 2 march,i have made a purchase of cryptocurrency with my credit card for an amount of 100 euros,it was well paid form my credit card provider but refused by bitstamp.The amount of 100 euros is well gone to bistamp but i didnt received anything cause your platform said “refused by your provider”.My bank says that the money was welli sentto youI send you the proof of my bank that the money was well gone to you.Can you help ? thank you.


2 Comments

  1. Bitstamp-Domen on 10. November 2022 at 18:44

    Hi u/thierry69, I can see that the issue has already been forwarded to the appropriate department and they’ll get back to you after reviewing your case. Also, I suggest that you replace your ticket number here with “BIT-######” to ensure the safety of your account.

     


  2. thierry69 on 10. November 2022 at 18:44

    no news about my case ? i have no response yet