Is KuCoin really safe ?
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I am seeing more and more stories about people who cannot withdraw their money from KuCoin or having other troubles with it.
Does it concern isolated cases or does it happen often ?
Do you have any testimonials about this ?
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Kucoin has the worst support among brokers
I would say if you actively use it you are probably fine. I used mine to buy a few coins a couple years ago and then didn’t touch it for a while. Now as a US customer, I had to pull my funds from it. About a week ago, I had to jump through the most ridiculous hoops to get my money back. Things that go way beyond what even a government would request. It almost felt like a scam, creating a video holding up pictures with dates and codes and all sorts of other things. I finally did get my funds out, but it was a pretty ridiculous and humiliating method to do so. Mind you, all I wanted to do is send it back to the original wallet that I used to send the funds to KuCoin. I use MetaMask as my defi wallet. They wanted me to show a transaction from two years ago in my wallet. MetaMask doesn’t keep those records and instead relies on the Blockchain. This was not acceptable to KuCoin. I’m still not sure why I finally got approval to withdraw. But even if they ever came back to the United States, I wouldn’t use them again.
Worst experience I’ve ever had trying to take my money out now, never going back
As a US citizen I had an account 5 years ago. They did let me withdraw. If they are ever allowed to be used by US citizens again I would use them again.
Sometimes its our own errors, mistakes that gives us headache. Glad that I don’t have any major problems using kucion. Support is always available but with a lot of users using the exchange of course there will be delays. Still, great to be here
it is not safe, had my worst experiences there
I have had a withdrawal under analysis since 00:15 and I have not received any response from support
Sometimes they ask to fill ECDD, but if you got all informations about your previous transactions it will be solve less than a week for sure. My case is solve within just 48H.
Yes, however if you are unverified you may get banned from trading if you are in a banned region, eg USA. Mexc has done this, if you are lucky they might allow you to withdraw only. Try using BTCC instead.
Cryptocurrency can be risky, with many scams lurking. I was scammed by a scheme promising “locked accounts,” which just kept asking for more money, leading to a difficult four-month experience. Then I found @ReclaimAuthority on Instagram, who helped me recover my funds. If you’re facing a similar situation, you’re not alone. Contact them at ReclaimAuthority@gmail.com to reclaim what’s rightfully yours.
My withdrawal are freezed, how much time it will take to resolve, I have already provided all documents and video proof holding dates etc
Right I’m waiting
Beware all!!! Kucoin is not releasing US accounts for withdrawal even though they say you have until December 17th 2024 to do so. Long story short, they make you jump through hoops, provide documentation and video calls, with legal disclaimers and they are denying access. Please start filing any legal complaints you can and spreading the word. Let US citizens in other countries know what they are doing. I myself am a senior and used Kucoin with no problems until all this started.
We are about to have the biggest bull run in years and the only thing that I can surmise is they plan to take our money. Save all your emails and screenshot any communication with Kucoin.
Anyone interested in wanting information on how to pursue legal action please message me.