I’ve contacted Bitstamp multiple times, but there has been no significant response from their side. Interestingly, I received a chat request through Reddit asking me to explain the issue from the beginning, as if they hadn’t seen the post I made on Reddit. It’s quite amusing that they initiated a chat without even checking my Reddit post.

Over the past few days, I’ve inquired with the banks I use about receiving these funds, but they’ve stated I need to prove that the money is indeed mine. To do this, I require the transaction history from Bitstamp; however, the issue is that my account has expired, making it impossible for me to access any records. If Bitstamp has expired my account and erased all transaction history, what am I supposed to do?

All I want is for Bitstamp to temporarily restore my account so that I can withdraw my money in cryptocurrency. It’s absurd that they would close my account at their discretion while there’s still a balance remaining.


6 Comments

  1. zorro7392 on 9. July 2024 at 9:37

    Contact an lawyer. As an adult, you should have figured this out a long time ago and not keep talking about it on Reddit. Reddit won’t help you.

     


  2. Bitstamp-Domen on 9. July 2024 at 9:37

    Hi, our team is working on your case and will update you as soon as they can.

     


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