I’ve been investing in crypto since 2018. I never “took” profits, just kept reinvesting. As you can figure my portfolio has valued quite a bit since then, tbh it probably would’ve valued even more if I didn’t touch it.

Earlier this year, I transferred a big chunk of my assets to Bitstamp. Bitstamp was my first exchange but with time I started HODLing in a hardware wallet. Anyway, these assets, most of which had been bought through Bitstamp years ago, went back to Bitstamp earlier this year because I wanted to be ready to sell them. Because the deposit was large, it must’ve rang some alarms at Bitstamp because they started investigating me for proof of wealth.

I was puzzled, like I said, most of the assets were bought via Bitstamp, and any FIAT deposits I made back in 2018/2019 were all through Bitstamp and Coinbase. To make a long story short, I’ve now shared several years worth of tax returns with Bitstamp, as well as full transaction history in Bitstamp, Coinbase, and Binance. They continue to ask me for other proofs of wealth, because according to them I’ve deposited around 95 ETH (which obviously my paychecks can not justify as source of money – they’re not the source of money! those tokens come from years of investing). In fact, they can’t even see that there never was 95 ETH, just the same 32 ETH going back and forth between Bitstamp and my hardware wallet. The sheer incompetence is mindboggling!

Anyway, at this point I am looking for a lawyer that understands crypto “law”. Bitstamp has locked a small part of my funds (I was able to withdraw most of it back to cold storage before they locked me) and I am looking for legal advice and possibly to take legal action against them.

I’m looking for a lawyer based in the EU, preferably in Luxemburg since that’s where Bitstamp is based.

P.S. I’m actually already in touch with my personal lawyer, but I am looking for someone who is better versed in crypto. Prefer Luxemburg-based, like I said.


5 Comments

  1. Bitstamp-Domen on 11. June 2024 at 7:31

    Hi there, sorry you feel that way. Can you let me know your ticket number via PM or chat?

     


  2. btc_clueless on 11. June 2024 at 7:31

    Extremely frustrating to read all these posts. I hope you get your funds unlocked. Report back if you have a recommendation for a good crypto lawyer after all this.

     


  3. busyb33z on 11. June 2024 at 7:31

    u/Bitstamp-Domen intervened and my funds have now been liberated. They took me to my wits end, to the point of asking on Reddit for lawyer recommendations, to fix this. This had been an issue since late March, and now u/Bitstamp-Domen fixed it in 24h-48h. I am very grateful to them for helping me, but I can’t ignore the fact that it was not their job to sort a case like this out. Bitstamp had plenty of time, and extremely invasive private information, to do that via the appropriate channels. As I write this, I have already cleared my Bitstamp account of any further funds. I am not sure if I will close my account just yet, and legal action is not off the table. But I need to let my head cool down before making any further decisions.

    Again, thank you so very much u/Bitstamp-Domen! To everyone else, let this be a warning about what Bitstamp has become. As much as they blame – probably rightfully so – EU regulations, the truth is that I never had any of these problems with other exchanges. Self-custody is always the right answer, do not be lazy and protect your assets accordingly!

     


  4. Glittering-Abroad533 on 11. June 2024 at 7:31

       than get Well , Don’t give them any money, they make you believe that your account is doing so well, then once you try to withdraw your own funds there is all these extra charges and end up losing everything I had to go contact  Caserevolver ON IG they are able to track the movement of most cryptocurrencies and assets…..… If the cryptocurrency has been moved, they are able to follow it..……

     


  5. [deleted] on 11. June 2024 at 7:31

    [removed]