Missing Trade History for Swapped Tokens

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I went to download my trade history but found it’s dependent on the current coin/token options and some of it is now missing.

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For example Neo’s ICO RPX has been recently swapped to PHX token. On Kucoin there used to be a NEO / RPX market, but there is no NEO / PHX.

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So because there is no market, my trade history for NEO / RPX is gone.

I downloaded my entire All / All transaction history but it’s missing there too.

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Is there a way I’m missing that shows historic coin actions?

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Posted in Kucoin Reddit

3 Comments

  1. DeshawnKunde on 5. September 2018 at 16:49

    Hello cailumxv! Users will not be able to see the trade history for swapped or delisted tokens, but if you need the previous trading history you can submit a request to our support and they will provide you the Missing Trade History for swapped tokens.

    Here’s the link: https://kucoin.zendesk.com/hc/en-us/requests/new

    Thank you and good day to you!

     


  2. vanfly on 5. September 2018 at 16:49

    No way to retrieve this info, it’s gone.

     


  3. Nekropeelya on 5. September 2018 at 16:49

    Bro. it will not show up there anymore. The pairing is already gone.