Recognition
I want to take a moment to recognize u/symbiotic_bnb, so u/Binance take note! He/she is shining example of how to never deal with customers. Go-to phrases like “butthurt, lazy, ignorant” and a slew of childish and tantrum induced posts towards your customers is a great way to retain them. I know as a customer I always enjoy talking to my cell phone company, local Target store, or whatever and getting insulted by the employees; that keeps me coming back every time.
#bye
I appreciate you taking the time.
I love that guy. Plenty of help, and an all around nice dude. Have yet to see a single phrase like like “butthurt, lazy, ignorant” from him.
In this post everyone can see the rude behaviour of symbiotic_bnb
https://www.reddit.com/r/BinanceExchange/comments/bmwzuj/when_the_withdraw_will_be_open/
When a user asks for some help his/her reply was “How about checking our announcements?” So rude! Also that comment has 20+ down votes. symbiotic_bnb has some attitude issues which needs to be addressed or should be fired.
Cry more
I looked at u/Binance’s profile page and didn’t see anything like what you describe. You sure you got the right ones?
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Edit: maybe post some screen shots?