Stop-loss triggered too early
I entered a short position DUSK/USDT at price 0.26935 with a stop-loss at 0.27256 and more. However, I was stopped out at 0.27225. both limit orders are in the order history. The candle (5 min timeframe) that took me out of trade didn’t even touch my stop-loss priceline (max hight – 0.27236). I’m using a native binance app for Android. Order numbers: 1415914047 and 1415942721. That was a profitable trade by the way. Who can explain what happened?
Hi Binancian, how are you?
Thank you for contacting us today, we’ll be more than happy in support you!
The Stop Order on Binance Futures is a combination of stop-loss and take-profit orders. The system will decide if an order is a stop-loss order or a take-profit order based on the price level of trigger price against the last price or mark price when the order is placed.
When the asset’s price reaches the stop price, the stop-limit order is executed to buy or sell the asset at the limit price or better. When the stop price is reached, the limit order will be placed on the order book. Once the limit price is reached, the limit order will be executed.
You can check more about the Stop Limit and Stop Loss in our relevant FAQ’s here: [https://www.binance.com/en/support/faq/what-is-the-stop-limit-function-and-how-to-use-it-115003372072](https://www.binance.com/en/support/faq/what-is-the-stop-limit-function-and-how-to-use-it-115003372072)
If you need further assistance, please, contact our live chat support trough this link: [binance.com/en/chat](https://binance.com/en/chat) and we’ll assign an agent to support you as soon as possible!
Thank you, DO!
Maybe your phone is just lagging? You can just take screenshots of your order history(with timestamps included) and the dusk/usdt chart during that timeframe and post it here. Other people can double confirm whether what they’re seeing tallies with yours or not.
I’ve had this problem too
Looking at the dusk/usdt I can see it reached 0.27333 on futures. Make sure you’re looking at the correct chart on whatever pair you’re trading
Yes me too lag