I changed my phone and I can’t find the safety key for 2fa and google authenticator not backed up. I’ve tried resetting account password but I keep getting stuck at a point where it asks me exactly how much ETH my account has/ or my eth address. It’s been over a year since I invested in etherium and I don’t have the address saved. I have a couple other other addresses tho such as Bitcoin and Ripple but it won’t let me use them. I have tried contacting binance and they send me back to the same link. Is there a support center where I can talk to someone on the phone to get this fixed?

➔ Visit Binance now and start trading


  1. RlzJohnnyM on 21. July 2019 at 23:13

    ##No one to blame but yourself


  2. Dangercan1 on 21. July 2019 at 23:13

    Have you KYCed with them?

    Have you ever sent and transactions to or from binance? How did you fund your account with fiat or bitcoin in the first place?

    Do you have any API feeds on other websites that are connected to your account?