Hello everyone here,
I have a bit of a complicated problem. I recently traveled overseas from USA to Europe and before I left, forgot to log in to my account on Binance and change my 2FA login from SMS to Google Authentication. As I am currently not able to receive SMS messages I am at a loss of what to do. I was wondering if anyone else has encountered this problem?
I know that I have to send a request to Binance, but I want to avoid having to go through all of the security questions, because I don’t have a lot of the information from my account. If I could have direct contact with a person from support to give me extra assistance, that might help a lot. Also, I’ve logged into CashApp and other exchanges to find this info, but can’t see my BTC deposit address I sent to Binance in its entirety. I’m only able to view it partially from my phone.
I have thought of even to send my phone back to the USA in order to have a family member log in for me with my phone.
Does anyone have a workaround to help me with this? Exact instructions appreciated.
Edit: I do have the “backup” key on me for Google Authenticator as well as the Binance Google Authentication Code (I know those two things probably won’t help me here.)