I have been a user of Bitstamp since 2013 and am “verified”.
However, recently Bitstamp asked me to do an extended verification (proof of funds and crypto, etc.) due to a larger than usual withdrawal (ticket BIT-807274). I completed all the documents (and more) and submitted them for review. I replied several times to the support ticket but no answer at all. It has been 10 days now and I am still waiting with zero feedback from Bitstamp.
Could I at least know what is the average time for a response so I have a little idea of what to expect?