I have been user of bitstamp since 2017. There are so much post about withdrawal being disabled or delayed. What’s very frustrating is that i have i fear that i’m the next one. I made one withdrawal in 2019 and was paused. But after giving documents i received assets.

-Domen, could you please explain why deposit is enabled but withdrawal not, although customers do KYC.
-If i have KYC and you have all document needed ( in app it’ written we have all documents needed for now) is it safe to withdraw EUR to bank account?
– why are comments of posts missing,are delited?

What is your experience with withdrawals?


  1. swisscheese73 on 20. January 2024 at 11:18

    They keep my money and don’t answer any tickets nor complaints, beware.


  2. matevz11 on 20. January 2024 at 11:18

    Any comments?


  3. Bitstamp-Lucas on 20. January 2024 at 11:18

    Hi there! πŸ™‚

    If you want me to look into your situation, I would need to have more information as I can’t make any conclusions without knowing what is actually going on. You can send me a DM and I’ll look into it πŸ™‚

    Some comments are hidden/deleted because they are spam and scam comments, which we obviously do not want to have in our subreddit.

    If you need anything else, I’m available πŸ™‚


  4. [deleted] on 20. January 2024 at 11:18



  5. [deleted] on 20. January 2024 at 11:18



  6. myc4L on 20. January 2024 at 11:18

    Yeah, I found this sub reddit cause im in the same boat. First time doing business with them. Glad I started with a small test, since it wil also be my last.


  7. Crafty_Departure_576 on 20. January 2024 at 11:18

    Why are my deposits and withdrawals disabled and no one responds to support tickets is this exchange a scam or what? What government agency do I need to file complaint with