Why do we get security, service, maintenance, coin upgrade announcements via email (the prime communication tool) but not something as important as a delisting?

To ensure comprehensive communication to users, why not use email, in app notification, flagged messages and warnings on new trades?

Is one week enough of a window to close trades in a volatile market? Sometimes pairs are dead for ages, then suddenly spike. Market same.

What do others think?

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  1. ExplorerCommercial49 on 8. October 2022 at 16:59

    Exactly! That’s the problem with binance. You have to folow and read all those announcement tediously just to know updates about delisted coins. While new coins are promoted like crazy.


  2. BinanceCSHelp on 8. October 2022 at 16:59

    First of all, we appreciate your sincere feedback, it is really valuable for us to hear the voice of our users who pushes us to become even better.
    Email is a nice way of communicating with users, though we think that we could all agree that its effectiveness nowadays could be better.
    In-app notifications are great in this, though there are users who would not be interested in such notifications at all and would consider that a spam.
    So, as a compromise, we have a special place on the website where all the news related to delisting is posted in the first place
    – [https://www.binance.com/en/support/announcement/c-161?navId=161](https://www.binance.com/en/support/announcement/c-161?navId=161)

    Though seeing this comment, an idea struck our mind and we have reported our vision of improvement on this topic to our product team.
    If you have your idea on how to improve this, you could sent your suggestion directly here – https://www.binance.com/en/my/user-support/feedback/entry

    Thank you for understanding and inspiration.


  3. lordcameltoe on 8. October 2022 at 16:59

    Just a simple email alerting users if a token they hold is being delisted would be a game changer


  4. zionmatrixx on 8. October 2022 at 16:59

    They have a blog page dedicated to delistings.