hi, i had to install the authenticator app on a new phone since i lost my other phone. i saved my 2fa backup key and i’ve added binance back on my authenticator app. But when i enter the code i get 2FA verification code error.


any help?

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  1. earthmoonsun on 3. December 2018 at 18:15

    your app might be outof sync. re-sync it.


  2. BinanceCS on 3. December 2018 at 18:15

    Hi, please refer to the instructions to bind your account with Google Authenticator:

    [https://support.binance.com/hc/en-us/articles/115000433432-Google-2FA-Guideline](https://support.binance.com/hc/en-us/articles/115000433432-Google-2FA-Guideline), thank you.