I keep on getting “2FA Verification Error” every time I try to enter my google authentication code. Does anyone know how to fix this?


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2 Comments

  1. vg1302 on 16. December 2018 at 18:30

    Is the time on your mobile phone different to the network provided time? If yes, that’s where the issue lies. This seems to work for me in most instances.

     


  2. BinanceCS on 16. December 2018 at 18:30

    Hi, if you are having problems with Google 2FA, we recommend you to read the article in the following link to set your Google Authenticator properly:

    [https://support.binance.com/hc/en-us/articles/115000433432-Google-2FA-Guideline](https://support.binance.com/hc/en-us/articles/115000433432-Google-2FA-Guideline)

    If the problem still persists, we suggest you reset it online and here are the instructions for you:

    [https://support.binance.com/hc/en-us/articles/115003585911-How-to-Reset-Google-2FA](https://support.binance.com/hc/en-us/articles/115003585911-How-to-Reset-Google-2FA)

    For further assistance, please open a support ticket via the link below and our customer representative will help you go through the problem:

    [https://support.binance.com/hc/en-us/requests/new](https://support.binance.com/hc/en-us/requests/new)

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