Can’t access my crypto assets to withdraw
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Want to withdraw assets to another exchange. Tried multiple times and have opened numerous trouble tickets only to get a useless bot response.
One of the issues – I think – is because Kucoin doesn’t serve Canada. I am Canadian and would like to move my assets to another exchange.
The help desk does not respond to this at all. Need a two way conversation.
At the end of my rope and pissed about the crap support.
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We’re sorry to know about the difficulties you’ve been facing in accessing your crypto assets. We understand how frustrating it can be, especially after opening multiple tickets and feeling like you’re not getting the support you need. To help us follow up on your issue more effectively, could you please provide your latest ticket number?