Hello,

I’m trying to buy some ADA. I have deposited BTC in the trading account. Whenever trying to buy I get the error message:

‘**Failed to place the order -** Limit Buy ADA/BTC’

Can you please help?

**LE: Spoke with support, we’re in a maintenance period.**
[https://www.kucoin.com/news/en-kucoin-quotation-system-maintenance-200706](https://www.kucoin.com/news/en-kucoin-quotation-system-maintenance-200706)


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5 Comments

  1. kucoin_moderator on 11. July 2020 at 8:45

    Good day! Yes, we have a scheduled maintenance at 15:00 – 17:00 (UTC +8). And just an update, KuCoin has completed the Quotation System Maintenance. Thank you.

     


  2. mikesnipes on 11. July 2020 at 8:45

    Oh wow.. well thanks for the update! If I’m reading the times correctly it’s looks like it will be down for only two hours

     


  3. mikesnipes on 11. July 2020 at 8:45

    Yeah I’m trying to sell some right now and KuCoin is saying “order creation for this pair is suspended” and it’s saying it even if I try trading any other coin. Must be down

     


  4. the_keef_theef on 11. July 2020 at 8:45

    thought i was going crazy.

     


  5. jcren2 on 11. July 2020 at 8:45

    ALSO WHAT THE HELL IS WRONG WITH A VISUAL ALERT! NOT EVERYONE CHECKS YOUR TWITTER! “SCHEDULED MAINTENANCE” CMON YOU GUYS COST ME $400!!!