Dear Bitstamp-Team For about 3 months I am waiting for help with my wrong performed transaction. I have transferred my ETH from Binance to bitstamp via BEP20 instead of ERC… I got several time the answer that someone is working on the problem that I get my ETH back but the answer is more or…

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Hi, my acount has been frozen because i could not enter the correct pin code. Now I restarted everything, i still have to upload 2 documents for review : source of crypto and source of funds (the other docs have been approved). Source of crypto : i always charge the state of my bank acount…

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My Account is blocked because I change my cellphone. I had my wallet with my btc on my old cellphone and I erased the entire device because I bought a new phone. Now, I can’t see my balance on the new phone’s account. It also does not recognize my ID card, I do not know…

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Please beware that BITSTAMP is closing/terminating Accounts without any prior notice, they’ll disable your login and will terminate your Account. Matter of fact is that I’m a customer for several years already, and have go through KYC procedures and everything. And now when I transferred a substantial sum 40+K EUR to my Account it got…

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Heyhey, I’m using bitstamp since some years and never had problems. Now I motivated a friend to create an account and I want to pay him back an old debt. So we agreed that I can pay him in crypto, so I did a try yesterday with xlm but it seems that he don’t can…

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hello, in my account as entity says bitstamp europe s.a., to deposit funds from my usa bank account i must chose the option international, right?

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