Hi, i’ve been a fully registered bitstamp account owner with fairly low trade activity for the past few years. I have provided all the necessary information that they required previously. Despite that i now received an email (the first since ages) informing me: “After careful consideration, Bitstamp decided to terminate your access to your Account…

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i remember some time ago i was asked by bitstamp if i planned to withdraw more than 7 times a year, i didnt think much of it back then, but now i would like to know if it is ok to withdraw via sepa every month or if i should withdraw 7 or less times…

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I am done with bitstamp’s new rules, I can not even withdraw my own crypto. I sent 3 pictures where the QR code of my wallet is visible but they keep denying with the excuse that it is not visible. They are liars! I can scan the QR code perfectly on the picture! I am…

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account bloced bcs of not giving the proof of other crypto sources…I have no other crypto sources..right at the time when I wanted to participate on XRP community activities… SCAM ! edit: I have called support, of course nothing happened, “there is not other help,..you have to wait” bla bla system. Very superficial.

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Ticket Nr.: BIT-796090 Hi Bitstamp, my account got suspended because I haven’t uploaded documents that show where I got ‘other’ crypto that might have been deposited in my Bitstamp wallet. I did never have any other crypto, Bitstamp was the first exchange I ever used. Hence I cannot provide any documents on that matter. Please…

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I have to “Secure my account” but the app is not accepting the 6-digit code. This is starting to be VERY annoying. Also how comes I can log into my app on my phone but not in a web browser anymore?

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Hello, I am trying to buy XRP and I get a 404 on your platform. I am able to buy all other cryptos just fine. Can you fix this problem, others I am speaking with are having the same issue.

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The first ticket was about my request to change my account’s email address. We did it successfully, but the ticket was closed without enabling again withdrawals from my account, so I opened the second ticket asking you to enable bank and bitcoin withdrawals. Please check the two ticket and let me know if you need…

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