Reporting my experience with Huobi on my personal error whereby I’ve accidentally sent my BTC on ERC20 from Binance which is Binance WBTC (BBTC) (I know its stupid but, yeah people do make mistakes, and I didn’t realised that until I saw the transactionID) and from Huobi’s side doesn’t accept that as a currency (duh!. obviously) and so now the amount is hanging in the between.
Reported the issue to the support via chat, they asked me to lodge a report on the issue. I really hope my funds will be able to be recovered and i’ll be updating on the status of my report here for your reference.
https://preview.redd.it/aj40t0ysefg61.png?width=1124&format = png&auto = webp&s=471d2d054aff2f6e7e4369e0135925159f3ffbb5
[as stated its already in, but it doesn’t show up on Huobi](https://preview.redd.it/r1fpw3ysefg61.png?width=1117&format = png&auto = webp&s=0e029e25d3bedaaf4c0c690346a16e4b8e59aeac)
\[UPDATE 1\]Just got an email from their support saying they’ll transfer back for a fee of 0.1 ETH (which is quite high for me) and they’ll only send it back to previous address which is Binance’s main address and that would create another issue which to ask Binance if they can resend it back to my account.
https://preview.redd.it/n1zzc32tlfg61.png?width=682&format = png&auto = webp&s=983d109d44d53c31959d0eb74c73e46b805d3be1
The hassle starts now and almost a 200$ mistake. Sigh
\[UPDATE 2\]Huobi Global actually successfully sent it out back to Binance \*Kudos to HB!\* and then now I’m still waiting Binance team to assist which they claimed would take up to 3 Tage, but now it’s already a week.
I’m hoping binance team able to find the assets back to me.
\[UPDATE 3\] Just received my confirmation on the assets and binance is returning the assets between 5 – 7 Tage. Once confirmed i’ll update the tread and that’s that. After a month and more than 200$ mistake, I would say on HB was really responsive way better than its counterpart.
https://preview.redd.it/bj3phrcd9zk61.png?width=1946&format = png&auto = webp&s=7486808bf1b020539352f81c9ff9ed806addde33
Thank you HB!