I decided to give the desktop app (another) go – today I opened a limit order a perpetual contract which hit the target price. However, the position did not appear on desktop app, but it did on the iOS app.

It was only after I pressed the refresh button on the desktop app, that my position showed. This is clearly not working as intended – does anyone have this issue too? I’m running the application on Ubuntu.


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1 Comment

  1. BinanceCSHelp on 15. March 2023 at 22:44

    Hello there!
    No worries; it can be because of an unstable connection. If you are connected to Wi-Fi, try using a cellular network (or vice versa). Furthermore, you can clear the cache and cookies of the desktop app and reload the device.
    If such problems will persist, we advise to open chat at https://www.binance.com/en/chat and our customer support will help as soon as possible. ^OH