Got a new phone and didnt transfer the 2FA. No problem got a new phone and uploaded the new ID pic as required. Great…not so fast.

Got an email saying the account is still on hold as they need to call me. Not a problem…that was 5 days ago and had no phone call. Emailed them a couple of times and no response. Online chat never responds.

Anyone else had better luck as I really would like to get access to my account??

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