Dutch user KYC not varified

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Hi all,

I’ve been using Kucoin for years and I’ve completed full KYC and EDD multiple times. Recently, users in the Netherlands received a random pop-up that based in IP address, no service was is provided for my country. However, I remained verified.

Now however, my KYC status changed to ‘we’re verifying’ and I cannot trade anything, nor am I asked to upload any documents.

Essentially my account is now blocked, without reason. Support is, as per usual, not helping out at all.

Any other Dutch users having this issue?

Kucoin, please respond.

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