Yesterday i tried to withdraw money from my account as i need it to do other stuff and i forgot to turn my VPN off, hence why my funds were frozen. I sent a support ticket, but they responded that in order to unfreeze my account, id have to provide identity verification. I value my privacy and this is why i chose Kucoin as a cex in the first place. Because KYC is not fully required. I would like my assets to be unfrozen asap without having to do KYC. My ticket is 1657217.