My binance and gmail was hacked some time ago around 2 months ago and I just found it because I been Ill, idk how this happend but I’m so shocked luckily there was no crypto on the account but now a hacker has my account… is there a way I can get the account shut since I have proof of identity ? Or am I screwed I’m kind of worried
Are you worried they will make a deposit?
Next time use Google Authenticator AND text message AND email for authentication….it is a hassle but extra security can’t hurt…I also use a password of course…
Hello there, we are sorry for the issue.
Could you please contact our live support for further checking and assistance. Our security will assist you gladly.
To start a live chat with our support:
1. Go to binance.com
2. Click the chat symbol that is on the bottom right of the webpage.
3. Select the closest category to your issue (please type your issue with a couple of keywords), and connect to chat.
4. After the automatic reply from the chatbot, please choose “”Unsolved”” and then click to “”Leave Message now”” and leave your message. We will assign an agent to assist you as soon as possible, kind regards.
If they hacked your email they probably hack some other accounts. Everything is linked to email if you think about it. They can even hack your authenticators through email.
The importance of 2FA on your email. I’d also suggest setting up an email account just for binance, don’t use your normal everyday email address