Huobi blocked my account, and wants to steal my money for themselves
Hello everyone, I recently registered on Huobi. And I decided to sell my NEO to buy another altcoin. But in the end, my money in the amount of $11,000 was blocked. I’ve been holding my NEO for over 2 years! But they demand some strange data from me!
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>Dear HTX User,
>
>Regarding your recent submission of WITHDRAW LOCK RELEASE , the current approval status is \[NEED SUPPLEMENT\].
>
>Hi，please provide the proof of legal source of hash:my hash trans coin NEO，amount 000，time 2024-date 1,If you buy in private (1) Communication, payment, seller’s withdrawal records (2) Seller’s information 2，If you buy from other platforms (1) platform, order information (2) payment, withdrawal records 3，If it is a exchange service provider (1) Provide the exchange records (2) Provide registration information of currency exchange users, such as email and mobile phone number (3) Providing KYC information of currency exchange users (4) Provide login IP information of currency exchange users (5) Providing the currency withdrawal record and address information of the currency exchange user aeter currency exchange
>
>You can click on here to view specific details. If you have any further questions, we recommend contacting our online customer service on the official website or sending an email to [htxsupport@htx-inc.com](mailto:htxsupport@htx-inc.com).
What I’m trying to explain is that I held my NEO, on Flamingo’s DEX, and then bNEO for GAS farming. But Huobi technical support does not understand anything, and every time it asks for incomprehensible data from me, which I simply physically cannot provide! My addresses are clear according to AML, I don’t understand why such a large exchange as Huobi would engage in such a scam?
I don’t understand how to prove to them that I withdrew my NEO from the Binance exchange more than 2.5 years ago, and a year ago I left the Binance exchange, and for the last 2 years I have been holding my NEO. Huobi claims that my transaction is suspicious, but in the end Binance -> my wallet #1 -> my wallet #2 -> Huobi. I see only one thing, that the Huobi exchange wants to steal my money, and this is $11,000!
Every time I try to explain something to them, but every time they send me a text from above.
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*Sorry for my google translate*