Missing XLM Transfer
I recently transferred a large amount of XLM from Coinbase to Kucoin using an incorrect memo. The funds were never received by my Kucoin wallet. I paid Kucoin a fee- 50 USDT-ER, to recover these funds and send them back to Coinbase. Despite paying this fee, I am being told my Coinbase that the transaction is not recoverable because Kucoin sent the XLM back with no memo. Apparently all XLM transactions require a wallet address and a specific transaction memo (hence why my money was lost in the first place). This seems like a catch-22… Your transfer is lost if you send XLM with an incorrect/missing memo, yet Kucoin will only send recovered XLM without using a memo. Seems like a closed loop system designed to lose your money. Anybody have any experience/recommendations with this issue? Thanks for your time and help.
someone keeps hiding the negative comments! Kucoin is so sketch
closed loop. move on and lesson learned.
Yeah the same thing happened to me about a year ago…
Keep pressing KuCoin to send them to a valid memo ID. Had it happen before. Keep pressing them.