Hello. I can’t unfreeze trade and withdrawal on my account. They required me make a screenshots and videos, I did it all. But another support agent reply on the ticket and require the same again. Are you kidding? Please check again and please unfreeze trade and withdrawal

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1 Comment

  1. [deleted] on 24. July 2023 at 15:32

    Support required photos id with text and selfie. I provided it. Then they required video with an identity document and a note marked with the 6-Digit dynamic code + screenshots and video of my transaction. I provided it all. Now another support agent reply and asking me for the same… But I did it. I can’t understand. Please help me and unfreeze my account