Kucoin is not letting my friend withdraw and is asking for kyc. Please help!!!

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  1. kucoin_moderator on 3. July 2020 at 7:31

    KYC is not mandatory on KuCoin. You may still perform all functions on our exchange as normal even if you are not verified. However, there will be a withdrawal limit of [2 BTC](https://kucoin.zendesk.com/hc/en-us/articles/360015102254-About-KYC-Verification) per 24 hours for unverified accounts. Also tell your friend to coordinate with our live chat support for further assistance via [https://www.kucoin.com/zendesk_chat.html](https://www.kucoin.com/zendesk_chat.html)


  2. southofearth on 3. July 2020 at 7:31

    Once they ask you for KYC verification there is not much else you can do and nothing to get out of it. Unfortunately this is how many exchanges, most famously HitBTC, have started to operate.


  3. LessCognativeBiasPLS on 3. July 2020 at 7:31

    My friend does not feel comfortable with kyc. Possible to deny kyc? What are the next steps to move forward?

    Edit: solved! Kucoin let my friend withdraw no kyc no problem. Thanks for all your help!


  4. str8ballin619 on 3. July 2020 at 7:31

    How much did he try to withdrawl at once?


  5. NoMoreFUD on 3. July 2020 at 7:31

    How about cancel the withdraw, and then request again in small chunks?


  6. hooh16 on 3. July 2020 at 7:31

    The worst they can do is let u withdraw to the same address that it was deposited from then close your account they cant technically keep ur money