Lost old Google Auth, Can’t log in
I have my password for Kucoin.com just not my old Google Auth. Still possible to recover account?
Thanks
I have my password for Kucoin.com just not my old Google Auth. Still possible to recover account?
Thanks
Check this guide: [Part 4: Lost Google 2FA/Changed Device](https://support.kucoin.plus/hc/en-us/articles/360014897913-Google-2FA#h_894e8d33-aa53-4dec-9272-b52556410dfa)
If you haven’t saved your secret key, reach out to our live support via [https://www.kucoin.com/zendesk_chat.html](https://www.kucoin.com/zendesk_chat.html) for further assistance.
Same when my phone broke.
open a ticket and they contact via e mail with you.
If you lost access to your funds, there are tech gurus who will help you [recover](https://cyb3rdroid.com) your lost funds.