I had a very small amount of ADA in my spot wallet. It was so small I couldn’t event convert it to BNB.

I asked customer support if they could delete that ADA balance, but they ended up deleting my account competely.

I asked for help in their customer support and they said it will take a week to solve, but time has passed and nothing…

What can I do?

Can they just steal money like that and nothing happens to them?


➔ Visit Binance now and start trading

8 Comments

  1. j2ee-123 on 22. February 2024 at 16:11

    Why would you delete your ADA balance? Weird

     


  2. BinanceCSHelp on 22. February 2024 at 16:11

    Hi again, we are happy to report that your issue has been taken care of and we have reached a resolution. Please try to login to your account and share the result with us. Thanks for contacting us via Reddit. -MK

     


  3. thesixburghkid on 22. February 2024 at 16:11

    Binance is evil and Chinese.

     


  4. [deleted] on 22. February 2024 at 16:11

    [removed]

     


  5. gettingFKNGout on 22. February 2024 at 16:11

    Eles te pediram alguma confirmação ou comprovação de residência ou ganhos e vc não provou?

     


  6. leotrader2021 on 22. February 2024 at 16:11

    Chinese cuy still no in jail ?

     


  7. esgremircz on 22. February 2024 at 16:11

    This is strange, I haven’t experienced this before, have you complained?

     


  8. Ahsad4 on 22. February 2024 at 16:11

    Mabe you should try and contact the customer service again, and if you couldn’t settle the dispute, you can always use alternative exchanges for your transaction, try out MEXC GLOBAL or any other trusted major exchanges, with less or zero security breaches and history of low trading fees and good customer support.