7 Comments

  1. symbiotic_bnb on 17. September 2018 at 16:26

    There is only so much that Binance can do to protect your account from any security issues that may be present on your side. It seems to be a common misconception that, simply by using Two-Factor Authentication, you are immune to attacks. That is not the case.

    In any case, we have a support section of our website to handle these requests, as mentioned previously. https://support.binance.com/hc/en-us/requests/new

     


  2. BinanceCS on 17. September 2018 at 16:26

    Thanks for reaching out.

    Please place a ticket to us so we can check more.

    [https://support.binance.com/hc/en-us/requests/new](https://support.binance.com/hc/en-us/requests/new)

     


  3. Nekropeelya on 17. September 2018 at 16:26

    that’s a bummer.

     


  4. papersandpens on 17. September 2018 at 16:26

    Maybe you entered your credentials on a phishing site.

     


  5. CryptoesPotatoes on 17. September 2018 at 16:26

    contact their support.

     


  6. tanmalcolm on 17. September 2018 at 16:26

    it means that it is not secured.

     


  7. gillen_stinamoon on 17. September 2018 at 16:26

    how did it happen when your 2FA is enabled? But anyway, you may contact their support to assist you with your concern and probably get your funds back