NEO withdrawal stuck for 4 days
This is really not expected from an exchange as big as Kucoin. My NEO withdrawal has been stuck for 4 days and I have received no intimation on how much longer this will take. Can someone tell me what the issue is? Switcheo is working fine so I don’t think the NEO blockchain has an issue. If it was such a big issue why were withdrawals even allowed? I need urgent help on this issue.
We’ve also made an announcement regarding this. Please refer to this announcement: https://news.kucoin.com/en/neo-block-confirmation-delays/
Thank you!
Hello ank2302! The technical team is well aware about the NEO withdrawal issue and currently fixing it. We sincerely apologize for the inconvenience this caused and we are thankful for your patience.
There is something that is going in with NEO and its not just on this exchange. My NEO Withdrawal is also stuck on Binance For more than 2 weeks.
Had the same issu on Binance.
Seems that it’s back on track now.
So I guess it should be working on Kucoin to by now.
KuCoin is working it on. Even binance has the same issue (2weeks now) Binance are much bigger than KuCoin right?
kucoin have steal neo of all the user, they will not return