This is really not expected from an exchange as big as Kucoin. My NEO withdrawal has been stuck for 4 days and I have received no intimation on how much longer this will take. Can someone tell me what the issue is? Switcheo is working fine so I don’t think the NEO blockchain has an issue. If it was such a big issue why were withdrawals even allowed? I need urgent help on this issue.


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6 Comments

  1. DeshawnKunde on 10. August 2018 at 16:14

    We’ve also made an announcement regarding this. Please refer to this announcement: https://news.kucoin.com/en/neo-block-confirmation-delays/
    Thank you!

     


  2. DeshawnKunde on 10. August 2018 at 16:14

    Hello ank2302! The technical team is well aware about the NEO withdrawal issue and currently fixing it. We sincerely apologize for the inconvenience this caused and we are thankful for your patience.

     


  3. glassesofharrypotter on 10. August 2018 at 16:14

    There is something that is going in with NEO and its not just on this exchange. My NEO Withdrawal is also stuck on Binance For more than 2 weeks.

     


  4. Cryptovbe on 10. August 2018 at 16:14

    Had the same issu on Binance.
    Seems that it’s back on track now.
    So I guess it should be working on Kucoin to by now.

     


  5. cryptotnt01 on 10. August 2018 at 16:14

    KuCoin is working it on. Even binance has the same issue (2weeks now) Binance are much bigger than KuCoin right?

     


  6. investe_c on 10. August 2018 at 16:14

    kucoin have steal neo of all the user, they will not return