Hey there, I’ve been trading for quite some time on Binance Futures, and the last two days have been really strange with the stop loss.

The stop loss triggers and exits my trade really early, but the price of the coin has never even touched or surpassed my stop loss limit.
Example – let’s say I have set a stop loss of 5%
When the price reaches around 2% in the loss range, for some reason the stop loss triggers, the trade stops and it takes exact amount of money as if the price surpassed those 5%. The price of the coin is below 5% and has never even touched or surpassed 5% but it still triggers the stop loss.

Is this a bug in Binance and is there a way to fix this issue?

P.S. If you find any grammar mistakes, sorry about that. I’m not from England/USA, my english can be sloppy sometimes 🙂

Thanks in advance


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2 Comments

  1. danilson07 on 10. April 2024 at 0:11

    Are you sure you didn’t use leverage?

     


  2. BinanceCSHelp on 10. April 2024 at 0:11

    Hello! We’d love to take a closer look at your orders in order to see how we can help.
    Could you please connect with our support team via live chat at binance.com/en/chat
    Don’t forget to click Unsolved and Transfer to the agent after the automatic reply from the chatbot
    We will assign an agent to assist you as soon as possible, thank you

    AG