Binance Support Thread

[ad_1] Dear Binancians, We use this thread to consolidate any support questions or queries into one place. Please keep in mind that for the safety and the privacy of our users, we do not ask for, or otherwise provide account-specific information on Reddit. Please understand our intention, and cooperate with us by starting a chat…

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Withdrawal disabled for 1 month!!! This is highly suspicious!

[ad_1] Ticket number : BIT-1940113 I WANT MY MONEY BACK!!! It’s been 3 weeks since you assured me that my issues would be resolved. I have had my hard earned money tied down with your company for exactly 1 month with no solution on site, I have been subjected to all sorts of verification process,…

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Missing money – missing support!

[ad_1] Ticket number BIT-1951473 My bank transfer is now missing for more than 2 Weeks! I am really frustated that the service that you provide is not working. I have sent money from my swiss bank account to a long existing Bitstamp account. After 5 business days the money should be on my bitstamp account.…

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Binance Support Thread

[ad_1] Dear Binancians, We use this thread to consolidate any support questions or queries into one place. Please keep in mind that for the safety and the privacy of our users, we do not ask for, or otherwise provide account-specific information on Reddit. Please understand our intention, and cooperate with us by starting a chat…

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Withdrawal to Bank Account

[ad_1] I am extremely disappointed with Bitstamp’s support. Initially, I thought it was an isolated case, but comments from other users show the same experience. My ticket is BIT-1945238. For over a month, you have not: – Investigated why payments from Bitstamp are not being received. – Sent the SWIFT document for the transactions. –…

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Binance Support Thread

[ad_1] Dear Binancians, We use this thread to consolidate any support questions or queries into one place. Please keep in mind that for the safety and the privacy of our users, we do not ask for, or otherwise provide account-specific information on Reddit. Please understand our intention, and cooperate with us by starting a chat…

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Most unreasonable and extremely private KYC ever. Be warned!

[ad_1] Like so many others here I need to share my terrible experience with Bitstamp’s KYC procedure. As usually with these kinds of posts, I feel the need to mention that I “never had a problem with Bitstamp” where I have been a member for about 11 years. I even went through the KYC procedure…

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Rtp transfer not credited

[ad_1] UPDATE: My funds were released 8 hours ago, after 10 days back and forth with the support team and my bank. DO NOT USE RTP. I made a transfer yesterday noon from my us bank to the bitstamp account using real time payment instead of wire. I made wire transfers before and they went…

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