So I recently had to switch phones and move at the same time, and I lost my backups for my google authenticator (I know, eternal shame upon me). I was able remove my binance 2FA, or at least past the tests that confirm it’s me and send me a link to do so. As part of this process the website wants me to sign in via the binance app and scan a QR code…but to do that I need to sign in to the app and put in my google 2FA code, for which this entire process was to remove/reset! Has anyone had problem with this? I dont have a webcam so I cant do the facial recognition option unless I buy one, is that my only option?

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  1. symbiotic_bnb on 8. August 2019 at 23:35

    You don’t need to log in. Did you check the tabs available to you without logging in? Obviously we wouldn’t require this.


  2. JimmyWaters on 8. August 2019 at 23:35

    I JUST posted about this. So frustrating. It’s an endless loop. I’m trying from desktop as well and can’t even do the face recognition because it says network error every time it tries to activate my webcam. This is ridiculous.