When I put in my wallet address, it says “Contain invalid or sensitive information.” This is the same wallet I have withdrawn to before. Also, under Ampleforth it says that the token is undergoing maintenance, and under OLT, it says that it has “moved to mainnet” and that I should proceed at my own risk. I have never had any of these messages occur before.

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  1. kucoin_moderator on 5. August 2020 at 9:42

    Hello there! Would you mind elaborating what coin/token are you trying to withdraw?

    As for AMPL, KuCoin will have a fixed time period (approximate time: 9:30-10:30 (UTC+8)) to adjust the AMPL amount every day. During this period, the deposit, withdrawal, and trade will not be available.Further details can be found here: [https://kucoin.zendesk.com/hc/en-us/articles/900001849246-AMPL](https://kucoin.zendesk.com/hc/en-us/articles/900001849246-AMPL)

    Lastly, KuCoin has completed the MainNet token swap of OneLedger (OLT) last May 13, 2020. See the announcement here: [https://www.kucoin.com/news/en-token-swap-of-olt-complete](https://www.kucoin.com/news/en-token-swap-of-olt-complete)

    If you need further assistance, send us a message here. Thank you.


  2. YeaManJam on 5. August 2020 at 9:42

    Which coin is it. That would help.