Verified plus is failing everytime. Even after giving them the latest bank statement with proper format.
Anyone else facing the issue? Is it because of my country of residence?

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  1. SuperGuttermouth on 27. January 2023 at 20:49

    What kind of rejection text are you getting?

    I had trouble re-verifying my proof of adress, tried several times with different documents. All declined.

    Turned out the problem was with the upload file function used in the app, it only ever uploaded the 1st page of any given document. So all my documents where incomplete so to speak, even though the file was a multi page .pdf.

    Printed out a 2 page document, put that side by side on the floor, took a picture of it and uploaded that. 15 minutes later I was verified again. This was all on the mobile app mind you.

    I talked to CS later to inform them of the error I encountered. They suggested to use the desktop app next time because this was less prone to errors.

    If you get messages while taking the picture about it being blurry or not sharp enough, or about bad lighting, try to get it as clean as possible and just send it regardless.


  2. BinanceCSHelp on 27. January 2023 at 20:49

    Hey there!
    Let us help you to check the issue and provide a solution.
    Please, contact us via chat at []( so we could understand what is wrong and help you out.