Binance sent my account a notification to upload a Proof of Address but there’s no apparent option to upload. Does anybody know how to go about this? It states on my account that I’m verified but Proof of Address is unavailable. Where can I upload my POA? Thank you in advance.


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3 Comments

  1. FridensLilja on 14. February 2023 at 21:37

    Have you tried to do it within the app. I waited months to do it, cause lack of energy. But it turned out to be a price of cake there

     


  2. SuperGuttermouth on 14. February 2023 at 21:37

    Also this; little heads-up. When you get to uploading your POA this is what I ran into:

    I had trouble re-verifying my proof of adress, tried several times with different documents. Turned out the problem was with the upload file function, it only ever uploaded the 1st page of any given .pdf document.

    Printed out a 2 page document, took a picture of it and uploaded that. 15 minutes later I was verified again. This was all on the mobile app mind you.

    I talked to CS later to inform them of the error I encountered. They suggested to use the desktop app next time because this was less prone to errors.

     


  3. BinanceCSHelp on 14. February 2023 at 21:37

    Hello there!
    Please, kindly check the option to upload your document on this page [https://www.binance.com/en/my/settings/profile](https://www.binance.com/en/my/settings/profile) if it is not available for you, please, open a live chat with our support team to check the information deeper.
    Link to open a chat: [https://www.binance.com/en/chat](https://www.binance.com/en/chat)
    VG