The world’s longest-standing cryptocurrency exchange. A place for our community to connect and grow. Fostering communication between our team and customers.

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8 Comments

  1. Ssmjpg on 6. April 2023 at 0:18

    # TICKET #BIT-35102

    ## USER DATADeposit reference: 193blrl8546243

    Please respond as to why my withdrawal was not completed

     


  2. DU09 on 6. April 2023 at 0:18

    Does Bitstamp have a policy to add new coins in the future? Seems to be lagging behind with 6 coins. Would be bad for customers to move to other exchanges because you do not have the top 10+ coins by market cap.

     


  3. DavidScubadiver on 6. April 2023 at 0:18

    BIT-44884 Account locked

    Nobody responds to email other than the auto response saying someone will respond. Tomorrow marks one week.

    Your password change “feature” is broken. I suggest NOBODY change their password in response to the prompt.

     


  4. dmac780 on 6. April 2023 at 0:18

    I have been waiting 21 days for my withdrawal, was processed on Oct. 24th. Why is it taking so long? This is getting ridiculous.

    TICKET #BIT-62604

    Withdraw ID: 5368502

     


  5. sligolad on 6. April 2023 at 0:18

    Good to see..

     


  6. Psychobert on 6. April 2023 at 0:18

    Good to see your presence here. Amy additional security always welcome too.

     


  7. gregoriye on 6. April 2023 at 0:18

    Hi to everyone
    Because I changed my address on my bank account , on withdraw bitstamp asked me to provide a new proof-statment or bill
    I have looked in my account 180627 and can not find to change details on my withdrawal bank account?

     


  8. Jedi2462 on 6. April 2023 at 0:18

    Absolutely F***ING ridiculous how you are holding my funds for ransom!
    Outrageous KYC which I am pretty sure violates all kids of GDPR (I guess you DGAF as you’re outside the EU) but still unable to unlock my account to I can withdraw my funds and leave your Piece of S**T exchange.

    To anyone else even thinking of using this exchange: AVOID LIKE THE EFFING PLAGUE!!!!